Privacy Policy

SaaSNova (“we,” “our,” or “us”) is committed to protecting your privacy and maintaining the trust of our clients, partners, and website visitors. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the rights available to you under applicable privacy laws. By using saasnova.ai, you agree to the practices described in this policy.

1. Information We Collect

We collect information to operate effectively, deliver our services, and improve your experience.

Information you provide directly:

• Name, email address, company, and role
• Information submitted through contact forms, downloads, or Calendly bookings
• Details shared during consultations or service engagements

Information collected automatically:

• IP address, browser type, device information
• Website usage data and analytics
• Cookies and similar tracking technologies

Information provided during client engagements:

• Cloud marketplace details (AWS, Azure, GCP)
• Program identifiers or partner‑related information voluntarily shared
• GTM, sales, or operational data provided for advisory purposes

We do not collect or store sensitive credentials, access keys, or confidential system information.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and schedule consultations
• Deliver and improve our services
• Personalize website experience and analyze performance
• Send newsletters, updates, or GTM insights (with opt‑out options)
• Support cloud marketplace and partner‑related advisory work
• Comply with legal, regulatory, or security requirements

We do not sell or rent your personal information.

3. Legal Basis for Processing

Where required by law (GDPR and global compliance), we process personal information under the following legal bases:

• Consent, when you submit forms or opt into communications
• Contract performance, when delivering paid or contracted services
• Legitimate interest, for business operations, analytics, and service improvement
• Legal obligation, when required to comply with applicable laws

4. How We Protect Your Information

We use administrative, technical, and physical safeguards to protect your data, including:

• Secure data storage and encrypted communication where applicable
• Limited access to authorized team members
• Vendor and tool selection aligned with modern security practices

No method of transmission or storage is completely secure, but we take reasonable steps to protect your information.

5. How We Share Information

We may share information with:

• Service providers such as Calendly, CRM platforms, analytics tools, and email systems
• Cloud partners (AWS, Azure, GCP) only when explicitly authorized by the client
• Legal authorities when required to comply with applicable laws

We do not share information with third parties for advertising or resale.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Understand website traffic and user behavior
• Improve performance and user experience
• Support analytics and functional features

You may disable cookies through your browser settings, though some features may not function as intended.

7. Data Retention

We retain personal information only for as long as necessary to provide services, fulfill the purposes described in this policy, or meet legal, accounting, or reporting requirements.

Client‑provided engagement data is deleted upon request or at the conclusion of the engagement unless otherwise agreed.

8. International Data Transfers

If you access our website or engage with us from outside the United States, your information may be transferred to and processed in the United States. We use appropriate safeguards when required by law.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request corrections or updates
• Request deletion of your information
• Opt out of marketing communications
• Request details about how your data is used
• Request data portability

To exercise these rights, contact us at operations@saasnova.ai.

10. Cloud Marketplace and Partner Disclosures

SaaSNova provides advisory services related to AWS, Azure, and Google Cloud. We do not represent or act on behalf of any cloud provider. Any marketplace or partner information shared with us is treated as confidential and used solely for the purpose of delivering advisory services.

We do not store or retain cloud credentials, access keys, or sensitive operational data.

11. Third‑Party Links

Our website may contain links to external websites. We are not responsible for the content, privacy practices, or security of those sites.

12. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect information from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date reflects the most recent version. Continued use of the website indicates acceptance of any changes.

14. Contact Us

For questions about this Privacy Policy or how your information is handled, contact:

SaaSNova
Email: operations@saasnova.ai
Website: saasnova.ai